- TERMS: Our terms are net 30 days; 2% - 10 days for customers who have submitted acceptable credit information. For immediate delivery, or your initial order, please accept C.O.D. or VISA - PRICES: Prices are subject to change without notice. - TAXES: All taxes (federal and provincial), if applicable, will be added to the selling price. - DELIVERY: All shipments are F.O.B. our plant, London, ONT. - CLAIMS: All claims must be made no later than seven days afterthe receipt of merchandise. Please furnish information as to our shipper number or invoice number to expedite your settlement. Damages incurred in commercial shipments must be claimed from the common carrier. - RETURNS: Unless we have erred in filling your order, all returns must be prepaid. No non-stock or special order merchandise will be accepted for return. We reserve the right to determine if the purchaser has abused the item in question. If it cannot be returned to stock, credit will not be given. All returned goods must be accompanied by a return slip and a copy of the original invoice. Orders returned due to customer error must be prepaid and subject to a 15% restocking charge. All returned goods must be new, and in original packaging.